Crowded House Tours (“we”, “our”, or “us”) operates the website https://www.tourbookingturkey.com and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our services, including all bookings, inquiries, and interactions through our website, email, or phone.
We may collect the following types of personal information when you interact with us:
Full name, email address, phone number, and home address
Passport number and nationality (only when required for booking purposes)
Payment information (processed securely through third-party gateways)
Travel preferences, dietary or health requirements if provided voluntarily
Information provided through contact forms, emails, or phone calls
We do not knowingly collect personal data from individuals under the age of 18 without parental consent.
We use your information for the following purposes:
To process and confirm tour bookings and payments
To issue necessary travel documents such as tickets and vouchers
To communicate important updates related to your itinerary
To respond to inquiries and provide customer support
To improve our services, website experience, and internal operations
To comply with legal obligations and protect against fraud
Your personal information may be shared with:
Trusted local service providers (e.g., hotels, transportation companies, guides) strictly for fulfilling your booking
Government authorities only when required by law (e.g., visa or customs regulations)
Third-party payment processors for secure handling of your transactions
We do not sell, rent, or trade your personal data for marketing purposes.
We take all reasonable steps to ensure the protection of your personal information. This includes secure servers, encrypted transmissions (SSL), and limited access to data on a need-to-know basis. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We retain your information only for as long as necessary to fulfill the purposes described in this policy, including legal and accounting requirements, unless a longer retention period is required by law.
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and tailor our services. You can manage cookie preferences through your browser settings.
Depending on your location, you may have the following rights regarding your personal data:
Access to the personal data we hold about you
Correction of inaccurate or incomplete data
Request to delete your personal data (subject to legal obligations)
Withdraw consent where processing is based on consent
To exercise your rights, please contact us at: [email protected]
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
